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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Paulina Flores

March 3, 2023

5  out of  5 rating by Paulina Flores
"I will always refer this office, Ro is such a great agent always putting the customer before anyone else. Her team is always so helpful and ready to help. They make every customer their priority."

Iván Almazan

February 25, 2023

5  out of  5 rating by Iván Almazan
"(Translated by Google) Attention in English and Spanish, they answer all your questions, they help you find the best rate in your insurance... (Original) Atención en inglés y español , responden todas tus preguntas, te ayudan a encontrar la mejor tarifa en tu aseguranza.."

Thomas Jones

February 7, 2023

1  out of  5 rating by Thomas Jones
"Been with State Farm 20 years. This is my 5th state in the past 12. This agent has screwed my bill up an increased it by over 50%. Go somewhere else."

Adan Garcia

October 24, 2022

5  out of  5 rating by Adan Garcia
"(Translated by Google) I highly recommend Rocio and her staff, always willing to help you (Original) Ampliamente recomiendo a Rocio y su personal , siempre dispuestos para ayudarte"

Elisa Mendoza

October 20, 2022

5  out of  5 rating by Elisa Mendoza
"(Translated by Google) I liked their kindness, very professional I really recommend them !!!! (Original) Me gustó su amabilidad , muy profesionales realmente los recomiendo !!!!"

Briana Gallegos

October 7, 2022

5  out of  5 rating by Briana Gallegos
"Great service!!"

Adrian Cervantes

September 30, 2022

5  out of  5 rating by Adrian Cervantes
"Great group of people and very helpful with any questions !"

Liliana Garcia

September 30, 2022

5  out of  5 rating by Liliana Garcia
"Rocio and team are super helpful and friendly. They were very informative, would definitely recommend them!"

Deanna Arend

August 6, 2022

5  out of  5 rating by Deanna Arend
"My payment did not process and Natalie was able to help over the phone. I would recommend State Farm to anyone seeking insurance for their car and home."

Karina Carbajal

July 11, 2022

5  out of  5 rating by Karina Carbajal
"I Called for a quote and some questions I had comparing prices and policies and Natalie Rodriguez was very helpful on getting me all the information that I needed. She was pleasant and very knowledgeable and was able to give me different options and direct me to the person that could help me the best according to my needs. She was so professional and easy to understand and took the time and patience to explain to me every detail that I didn't understand. It's nice to go and get insurance to a place where they take the time to explain to the simplest detail that way you can understand what exactly your policy covers. She also took the time to follow up with me later on the week to make sure I didn't have any more questions. Thank you, Natalie, for the awesome customer service that you give your clients."

Erik Ojeda

July 2, 2022

5  out of  5 rating by Erik Ojeda
"The customer service was very nice and pleasing. 10/10"

Claudia Avila

June 30, 2022

5  out of  5 rating by Claudia Avila
"This agency has a very nice staff that is very helpful when it came to questions we had. Natalie made sure we understood what was being covered. very helpful , would recommend!"

Landan Russell

June 13, 2022

5  out of  5 rating by Landan Russell
"Will always take care of you and make sure you are happy. Good quotes with good coverages and very good customer service"

Jackson Holman

June 13, 2022

5  out of  5 rating by Jackson Holman
"Very friendly staff, they will always take care of you."

Macade Peart

June 13, 2022

5  out of  5 rating by Macade Peart
"Hello the staff is very friendly and helpful, I had a couple of questions and a young man was very helpful and had a great attitude the entire time. It is not common to get help like that during this age"

zeke herrera

June 3, 2022

5  out of  5 rating by zeke herrera
"I was with my parents when they had a couple of questions concerning our insurance and when called we got connected to Natalie. She was very professional and patient and helped us though everything there was a concern with along with any changes they wanted to make."


June 2, 2022

5  out of  5 rating by Misa
"Natalie was very helpful and friendly. She made me feel welcome and made sure I understood everything. Outstanding customer service!"

Julian Rueda

May 25, 2022

5  out of  5 rating by Julian Rueda
"Incredible customer service and extremely knowledgeable and informative. Definitely recommend you contact the team here for any insurance needs that you may require. Ten of Ten would recommend! Thank you again, Rocio!"

sophia soto

May 25, 2022

5  out of  5 rating by sophia soto
"I love the vibe, and so helpful in finding us insurance we needed. Thanks so much."

Nancy Garay

May 5, 2022

5  out of  5 rating by Nancy Garay
"Will always refer this office. They provide excellent customer service! Rocio and her team go above and beyond for their customers and take the time to provide the best coverages for their customers while explaining what everything means. Proud to have a policy with the first Latina State Farm in Amarillo!"

Brittany Rodriguez

April 1, 2022

1  out of  5 rating by Brittany Rodriguez
"Rocio, was not helpful in any way. I was issued a letter from HER on March 25 stating my insurance was being treated as "void" and I would be getting my full return of the amount I had paid. I still have not received my return nor have valid insurance. I still have not got a full update and feel like she isn't worried about resolving my situation. Would not recommend to friends or family ."

Lucero Saucedo

February 26, 2022

1  out of  5 rating by Lucero Saucedo
"Unprofessional, Rocio overcharged then refused to remove charge claiming nothing could be done. We had an issue with them adding a car and deleted one without our consent Not worth your time."


February 26, 2022

5  out of  5 rating by Ivan
"(Translated by Google) Excellent service, The very friendly staff attend you in English or Spanish, They explain in detail all your questions and the options they have, so you can choose the one that best suits what you are looking for, Excellent prices... 100% RECOMMENDED (Original) Excelente servicio, El personal muy amable te atienden en Inglés o Español, Te explican con detalle todas tus preguntas y las opciones que tienen, para que puedas elegir la que mejor se acomode a lo que estás buscando, Excelentes precios... 100% RECOMENDADO"

Haydee Brown

February 19, 2022

5  out of  5 rating by Haydee Brown
"Nancy and Rocio were so kind and helpful when I went in! They made sure all of my questions were answered and that I had what coverage was best for me and my family! I will definitely be recommending them to everyone from here on out."

Angela Hunley

February 7, 2022

5  out of  5 rating by Angela Hunley
"Very welcoming and helpful team."